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Terms & Conditions

Payment Procedure: Pre-paid. Non-refundable. Non-transferable.

  • Full payment of fees is to be paid upfront and prior to all services.
  • Bookings take place only after the payments. Sessions are to be paid 48 hours prior to appointment time.
  • All payments are non-refundable and non-transferrable.

Cancellation Policy:

  • 48 hours for cancellation or change of appointment.
  • In the absence of a 48 hour notice, clients will be charged the full fee of the appointment. However, distant session for the appointment will be carried out in full for the amount paid. In other words, if a client cannot attend their booked appointment, distant session will be done on the day and time of the appointment unless cancelled 48 hours in advance.

Late Arrival:

Late arrivals to appointments will be accommodated where possible. Please note that sessions will end sharp on time at the end of the booking slot.

No-refund Policy:

  • All services, sessions, books and products are non-refundable. A no-refund policy applies to all sessions, books, products and services.
  • All payments are non-refundable and non-transferrable.